By richard on
11/08/2010 09:10
Here is our A to Z
AGREED -Consult, seek opinions before deciding the best course of action.
Focus on BENEFITS and outcomes rather than process.
Ensure CLARITY of communication in all directions. Poor communication is the most often cited reason for poor relationships with managers.
DEVELOP OTHERS. You are only as good as your team and colleagues. The better equipped they are, the stronger performance you will deliver.
Manage EXPECTATION – ensure everyone is clear on what you expect from them and you are clear on what they expect from you.
Continually give and seek high quality performance FEEDBACK
GOALS – be clear on what it is you are going to achieve and have milestones along the way to assess progress
HELP remove obstacles that stop others succeeding - it is a key part of a managers role
INNOVATE – challenge thinking regularly, seek a broad range of possible solutions to problems and constantly ask what if?
JOY – Enjoy what you do and that...